Orders, Bookings & Enquiries — Right in Your Customers' Chats.
Enquiq helps businesses turn WhatsApp conversations into orders, enquiries, bookings and customer interactions — with automation built in.
Customers are already messaging you on WhatsApp.
Without a system behind it, that channel costs you business instead of winning it.
Messages pile up
Orders, questions and requests arrive in the same thread, with no structure.
Requests get missed
A busy chat makes it easy to lose track of who needs a reply.
Nothing is recorded
No record of what a customer ordered, asked for, or was told.
Whatever your business sells or provides, your customers can interact with you through WhatsApp.
Orders
For businesses that sell products. Customers browse your catalog, select items and place orders through WhatsApp.
Service Requests
For businesses that sell services. Customers can ask questions, request a service and communicate with your business.
Bookings & Appointments Coming Soon
For businesses that work by appointment. Customers will be able to request or book a time through WhatsApp.
Enquiries
For businesses where every conversation can become a customer. Capture and manage enquiries without losing the thread.
Customer Communication
Order confirmations, status updates and important notifications, sent automatically on WhatsApp.
Automation
Automate repetitive conversations and business workflows while keeping the experience inside WhatsApp.
One platform, set up around how your business runs.
Connect
Connect your business WhatsApp number to Enquiq.
Configure
Set up your products, services, messages and business workflows.
Customers Chat
Customers contact your business through WhatsApp.
Enquiq Automates
Enquiq handles the configured conversations, requests and workflows.
Your Business Manages
Orders, enquiries, bookings and customer interactions, organized for your team.
See what you can build with Enquiq
A few examples of real conversations — not an exhaustive list of what's possible.
The ordering flow shown below is one example of what you can build with Enquiq
Platform capabilities
Everything you need to run customer conversations, orders and requests through WhatsApp.
Conversation Automation
Automate common customer conversations and responses.
Catalog & Menu
Present products, services or menus directly inside WhatsApp.
Orders & Requests
Capture customer orders, requests and submissions in a structured way.
Bookings Coming Soon
Handle appointment and booking conversations.
Customer Management
Keep customer information and conversations organized.
WhatsApp Messages
Send confirmations, updates and business notifications.
Campaigns
Reach customers through WhatsApp broadcasts and campaigns.
Workflows
Configure working hours, statuses and request workflows around how your business operates.
Analytics
See orders, requests and customer activity in your dashboard.
Built for different types of businesses
Restaurants & Cloud Kitchens
Take orders and manage customer conversations.
Retail & Local Stores
Share products, answer questions and accept orders.
Service Businesses
Capture service requests and customer enquiries.
Appointment-Based Businesses Coming Soon
Handle booking and appointment conversations.
Professional Services
Turn WhatsApp enquiries into customers.
Other Businesses
Build your own WhatsApp workflow around your business.
Why run your business through WhatsApp
Customers Already Use WhatsApp
No learning curve — just message where your customers already are.
No Separate App Required
Customers don't need to download or learn anything new.
Centralized Conversations
Every order, enquiry and request lives in one organized place.
Automation
Reduce manual replies and repetitive work.
Direct Customer Relationship
Build relationships directly, not only through third-party marketplaces.
Flexible Business Workflows
Configure Enquiq around how your business actually operates.
Enquiq is built on the WhatsApp Business Platform and is not owned, operated, or endorsed by Meta or WhatsApp.
See What Enquiq Can Do For Your Business
Tell us about your business and we'll show you how Enquiq can handle your orders, enquiries, bookings and customer conversations.